NJ Transit Update:
Vaxride, Access Link Mobile App & Flexpass
NJ TRANSIT remains committed to the safety of our customers and employees, and is fostering a safe environment by following CDC health standards in the sanitization of our facilities and vehicles, as well as our employees’ disinfecting practices. NJ TRANSIT also remains committed to providing reliable, dependable, and robust service to all of our customers who rely on our service during these challenging times.
To that end, please be advised of the following important alerts:
VAXRIDE
Through our VAXRIDE initiative, NJ TRANSIT supports New Jerseyans in their efforts to get vaccinated against COVID-19. Below you will find a map which can be used to find vaccination sites that are conveniently served by NJ TRANSIT bus, train and light rail routes. We will be adding additional information and features to this tool and encourage you to check back frequently for updates.
To register for your COVID-19 vaccination, please visit the New Jersey Department of Health website.
For additional assistance with finding NJ TRANSIT service to a vaccination site, please contact our Customer Service hotline at (973) 275-5555. Operator assistance is available 8:30AM – 5PM daily, and automated information is available 24/7.
For more information please click here.
NJ TRANSIT LAUNCHES MOBILE APP FOR ACCESS LINK
New App Provides Simple and Easy-to-Use Interface for Customers
March 8, 2021
NEWARK, NJ – NJ TRANSIT has launched a mobile app for Access Link customers, providing them with a user-friendly interface for making, canceling and monitoring reservations. Access Link users will also be able to update customer information and monitor the status of their EZ-Wallet payment accounts with just a few clicks on the app.
“Since its introduction in 2019, NJ TRANSIT has booked hundreds of thousands of trips through Access Link Online, which allows customers to schedule rides, pre-pay fares electronically with EZ-Wallet, check trip status and the estimated time of arrival of pick-up vehicles,” said NJ TRANSIT President & CEO Kevin S. Corbett. “Access Link customers now have access to all of these great features through this new mobile app – with an easy-to-use interface – building on our many efforts to improve mobility and enhance the experience for those customers who depend most on public transit.”
The Access Link App was developed in direct response to valuable customer feedback that a mobile app would improve ease of use and simplify the process of making and canceling reservations. The app provides one stop shopping for customers who previously would have to call in and speak to an operator or log into an online account. Customers will be able to easily modify a reservation and check the status of scheduled arrivals with the mobile app.
The Access Link app is available for free download on iOS or Android devices via the App Store or Google Play.
Apple https://apps.apple.com/us/app/njt-access-link/id1518063509
Google Play https://play.google.com/store/apps/details?id=com.njt.passapp
NJ TRANSIT’s Access Link paratransit program was established to provide public transportation to people with disabilities who are unable to use the local bus service according to the Americans with Disabilities Act (ADA).
For more information please click here.
NJ TRANSIT INTRODUCES NEW “FLEXPASS” TICKET OPTION
Pilot Program Helps Meet the Changing Travel Needs of NJ TRANSIT Customers
For Immediate Release: February 8, 2021
NEWARK, NJ –NJ TRANSIT has introduced a pilot ticketing option called FLEXPASS, which allows for more flexible travel options that better accommodate our customers’ current commuting patterns which continue to evolve due to the ongoing COVID-19 pandemic.
FLEXPASS will consist of 20 one-way tickets between one customer-selected origin and one destination and will be sold at a 20% discount off the one-way fare. FLEXPASS tickets will be available for purchase for bus, rail and light rail, and will only be offered for purchase via the NJ TRANSIT Mobile App during the pilot.
For more information please click here.
Our highest priority is the health and safety of customers and employees. To do that, NJ TRANSIT is taking any and all measures to continue to make the system as safe as possible, the agency is reinforcing a “shared responsibility” approach that relies on customers and employers doing their part as well.
The NJ TRANSIT “YOUR RIDE TO RECOVERY” GUIDE focuses on our commitment to six areas: Service, Cleanliness, Distancing, Communication, Protective Equipment & Public Safety and Screening & Testing that you can read or download here.
Lastly, please continue to share the following information with your constituents and communities:
NJ TRANSIT REQUIRES ALL RIDERS TO WEAR A FACE COVERING.
PLEASE CLICK HERE FOR THE CDC GUIDE ON THE USE OF CLOTH FACE COVERINGS TO HELP SLOW THE SPREAD OF COVID-19.
For more information on Governor Murphy’s Executive Order 125 please click here.
The CDC’s preventative steps for COVID-19 are as follows:
- Stay home if you are sick
- Wash your hands often with soap and water for at least 20 seconds
- Avoid touching your eyes, nose and mouth with unwashed hands
- Avoid close contact with those who are sick
- Cover your cough or sneeze with a tissue, throw the tissue in the trash, then wash hands
NJ TRANSIT WORKERS AUTHORIZED TO LIMIT PASSENGER OCCUPANCY TO 50% OF THE VEHICLE’S MAXIMUM CAPACITY ON ALL TRAINS, BUSES AND LIGHT RAIL LINES.
For more information the COVID-19 pandemic, please visit the following websites:
New Jersey Department of Health: https://www.nj.gov/health/
CDC: https://emergency.cdc.gov/han/han00427.asp
For updates regarding NJ TRANSIT’s COVID-19 response please visit the following sites:
COVID-19: How We’re Protecting You.
COVID-19: Service Adjustments.
NJ TRANSIT will continue to respond to the latest on COVID-19 with customer and employee safety as a top priority and keep you informed of our response.
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